Having workers in your home can be stressful and scary. Especially if you’re a woman on your own.
Horror stories run through your mind as you open the door to a burly builder. After all, aren’t we constantly told not to meet people we don’t know, not to let strangers into our homes?
Firstly, it is much safer than your racing mind will tell you at the time. The overwhelming majority of trades people are upright professionals.
Secondly, there are things you can do to make yourself safer, and importantly, feel more safe and confident.
Be sure who you’re letting in
- Ask for advice from friends, colleagues and family on what the issue might be. They may be able to share a similar experience and offer guidance.
- Get personal recommendations for a good company.
- Look for wider recommendation schemes like local council approved, Trustmark, Which? Approved or memberships to professional bodies. Double check their credentials with the approval bodies themselves.
- Check they’re registered with Companies House (or an official company registration database in your country). You can also see if they’ve ever been made bankrupt or failed to file accounts.
- Write down a set of questions you need to ask.
That way you’re asking the same things of everyone and won’t forget anything. Think about how long the work will take, what possible fixes are, or anything else relevant to the job.
- Get multiple quotes
At the very least get 3 quotes. Make sure they give you a written quote after their visit with information about whether tax is included, length of guarantee, what exactly they’ll do and what the cost breakdown of parts and labour is. If they won’t write it down they don’t get the job.
- Politely decline anyone who you don’t choose. It’s better to know they haven’t got the job (and why) than to leave them hanging.
Security on the day
- Tell someone which company will be coming to your home and what time.
- Ask what happens to your keys each night if you’re getting longer term work done. Will they be returned to the office and locked up? Do you need to keep them and give them out each day?
- Keep your pets out of the way. They can be a pest, could get hurt, or the worker might have allergies or phobias.
- If possible stay in the house but out of the way. Don’t hover over them, it can make people uncomfortable. Plus jobs always look worse half way through so you might get the jitters.
Give them a drink, chat briefly about the weather and what work they’ll do then retire to another room and let them get on with it.
“45.6% of trades people said being watched closely while they worked was annoying”
– RatedPeople Survey 2016
Tips for being alone with trades people
- Do your research before they come
Look up what the problem might be and what possible solutions there are. The more you know on the topic the more confident you’ll feel in trusting (or not trusting) what they’re telling you. And that they’re doing the correct work.
- Lay out fake ‘partner’ items in your home
Borrow some men’s shoes and a big sports bag and leave them in the hall. Put out a second toothbrush. They indicate that a man at least stays over regularly. It’s a sad fact that the presence of another man can often deflect unwanted advances or scammers.
- Use ‘we’
Talking about a pretend ‘other person’ you need to discuss things with reduces the pressure to make a decision on the spot. You don’t need to outright lie and create a huge backstory. Just drop a friend’s name into the conversation and say ‘we’ not ‘I’.
- Offer food and drink
Offer a drink to anyone making a short visit. Offer food and drink to anyone doing longer works. Making a point to leave out tea, coffee, mugs, sugar and cookies will make the workers feel welcomed and it means they won’t raid your best china when they need a cuppa.
- Hide or remove your valuables in advance
Especially if you’re staying away from the house. Partly for safety as there will be tools, building materials and equipment moving through your property. But knowing your things are safe will make you feel better about having people over.
- Remove or hide paperwork
Even if the vast majority of workers are fine and upstanding people you’ll feel better knowing you didn’t leave all your personal bank details on show.
- Don’t be afraid to ask questions
If you’re not happy with the way something is going don’t bite your tongue. If you’re not comfortable speaking up call a friend or neighbour to come over, ‘spot’ the issue and raise it with the workers.
Better to have a slightly awkward moment than have to look at something wonky for years to come.
Do you have any other tips to share? Leave them in the comments below.